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The Foccacia Incident: Why You Must Train Your Food Business’s Customer Service Staff
Posted by Jessica Oman
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  • Melanie Kissell

    Ooh, Jessica, this is a fantastic post! Love the message.

    By the way, I’m a fellow Word Carnivals blogger with Tea Silvestre so thanks to Tea, I discovered you. Wonderful how that discovery process works, isn’t it? ;)

    Sometimes ya gotta dive deep when it comes to customer service training. Wading in shallow water just won’t cut the mustard! Your staff definitely needs “practice” and “feedback”.

    Nice to cross paths with you. Can’t wait to get my hands on your business planning checklist! Thank you. :)

    • writeahead

      Love it, and so glad you joined the list – we have some really cool stuff coming up including a relaunch of our web site (with prizes) and a webinar for planning an online business! So stay tuned :)

      Thanks for reading and sharing this post!

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